Nadiya Atkinson Review of Mhelpdesk
I was given a quote from mHelpDesk two years ago a...
I was given a quote from mHelpDesk two years ago and decided to give them a try recently. I understand that pricing increases over the years but when I got my first monthly bill it was significantly more than the quote I received. I was fine with this price because, as I said, I realize that prices increase a bit over the years. Then I got the second monthly bill and it was almost 300% more than the original quote I was given and double the first month's bill. I called mHelpDesk and they informed me that the first month's payment was 50% as a promotion and the second month's bill is what I would be charged on a monthly basis. This was not made clear to me at all! Then when I told them I wanted to cancel because the bill was far more than I wanted to pay, they said that they do not give refunds! I didn't even use the service the second month and the payment was comparable to a car payment! I definitely do not recommend this company. Go with Jobber - they are much cheaper and offer the same services that mHelpDesk does. Jobber is also a lot more user friendly.
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