Julia Black

Review of Mackenzie Health

I had previously bad experience with this hospital...

I had previously bad experience with this hospital. For the previous years I've been there few times myself and with my mom. The cleanliness and wait time was terrible.The mammogram test had to be repeated, because it wasn't properly done first time.
This year I had an x-ray test and this visit was very pleasant, especially comparing to the previous experience. No appointment had to be booked in advance, I came in and registered, the staff was very helpful, everything was very fast. That's why I would give probably 3 starts now. Don't know so far if there are any improvements in Emergency room. Hopefully, the management will continue working on improving the service.

2019 update. Had a surgery scheduled at 9:30AM. The surgery was moved to the end of the day without any reasonable explanation. I had to be fasting for the surgery, so I didn't eat or DRINK for almost 24hrs and at the end my body was fully dehydrated, so when nurse tried to put IV for me she couldn't find veins while normally it was never a problem for me. I felt so bad, so I fainted. Then they had to call for the anesthesiologist to do it and after they manage it, they informed me that my surgery CANCELLED! So I has starved for whole day, poked with needles multiple times in VAIN! Looks like previous improvement was just a temporal, unfortunately.