Went in and ordered a Prociutto and Mozzarella san...

Went in and ordered a Prociutto and Mozzarella sandwich to go. Got to the register, told the cashier, paid, and received a different sandwich - their mozzarella and tomato sandwich (the "sandwich of the day", on special). I told the cashier, who first objected that he had already wrung me up for the other, wrong sandwich (which had a cheaper price). When I pressed the matter, he went to check for the sandwich I had ordered, which had since sold out; he said I'd have to wait for "someone" to make another one. Not having time to wait, I said I would just take the one I'd paid for. Sure enough, when I check my card, he'd charged me the full, normal price for that sandwich, not the "sandwich of the day" price.

If you go here, I guess don't trust the employees to hear what you say, or get tour order right. I work next door and used to go all the time; thankfully there are plenty of options around here.