Our experience was just okay. The hotel, grounds, ...

Our experience was just okay. The hotel, grounds, room and pool are very nice, and the pool was the highlight of our trip. We were disappointed in several things, however. The hotel was too crowded and this was repeatedly a problem - there was a long line of cars to drop off at the lobby, the pool was so crowded that we had trouble finding lounge chairs, there was about a 15 minute wait in line to get marshmallows for s mores, etc. The lazy river was solid tubes, and it was more like bumper cars than a peaceful float. The 2 worst things were self parking and breakfast. Self parking was full, so we had to park in the overflow lot, on the other side of the conference center - I think many guests would be physically unable to make the long walk back to the hotel, and the alternative was valet parking at a steep $39 per day. For breakfast we waited in line to get on a wait list, then returned when called (after 30 minutes)to wait in a line to be sent to another line at the secondary reception, then waited in line to actually get seated, then waited in line at a chaotic buffet, then got scolded by the line chefs cooking omelets because patrons weren t lining up properly. Just getting to the point of having a plate of food took at least an hour and was not a pleasant experience - it felt more like a cattle call. Finally, we reserved a room with a king bed and sofa and a signature view but our room was ground floor and had two double beds. Unfortunately, we won t be back.