namiwa choi shun HO

Review of AccorHotels - Grand Mercure Sw...

Excellent Services and Nice Tidy Room

Excellent Services and Nice Tidy Room
From: Hong Kong Namiwa 19 Days Journey during 27 November 2017 to 15 December 2017.

It is my first time travel to Australia Melbourne. My living hotel at Mercure Welcome Melbourne which is located at 265 Little Bourke street, Melcourne 3000, Victoria Aus (just next to Melbourne Chinatown, very convenience location and nearby are all kinds of restaurants, shopping mall). I check in at 12:00noon on 28 November 2017. A lady staff namely Daniela Sungovska who helps for my check in. The staff is so kind for my report of loss a gold bracelet for Virgin Australia Airlines.

My room number is 1032. I stay 5 nights at this hotel with free WiFi. The room is nice, clean, tidy, bright, spacious with free green tea, coffee, biscuits, as well as hair dryer, shower cap, shampoo and conditioner.

Breakfast is at 1st floor. It including bacon, sausage, yellow beans, congee, breads, orange juice, pineapple juice, fruits, watermelons, pineapple, melons etc. It is delicious. Serving time from 6:30am to 10:30am.

I contact many staff at Mercure Welcome Melbourne hotel, they are all very kind and helpful just like angels. I would like to e
xpress my sincere thanks to Suneesh Gupta, Annie Maclennan, Devi Nuryanti and Daniela Sungovska. All the above stall whom help me to settle all kinds of problems when I encounter during my vacation in Melbourne.

Suneesh Gupta and Annie Maclennan providing all instructions for my pick up of local tour and location map. Devi Nuryanti teaches me how to go to the airport and the available transportation.

I would say that this hotel with 5 stars grading services. It is definitely worth to stay here with your holidays. I will book and come again to the hotel for my next trip to Melbourne.

From: Namiwa Ho