C

Chad Archibeck

3 years ago

I'm not sure why anyone would buy a watch from thi...

I'm not sure why anyone would buy a watch from this company? Customer service is terrible. I paid over $7,500 for a Ulysse Nardine which ended up having problems after a couple years of owning. When I returned to have it fixed store wanted $850 to fix it and told me that this is the service charge I expect annually for a watch like this??? Why wasn't I told this when I bought the watch? I was also told the watch would be finished in 2-3 weeks, it has been 3 months. When I call to ask where the watch is I get the run around. If you can buy a watch somewhere else do it. This store clearly has lost the key people that has made it great for so long.

Comments:

No comments