The AutoSpa on Route 40 in Frederick, MD has been ...

The AutoSpa on Route 40 in Frederick, MD has been going downhill for years. I've driven away with smeared interior windshields, dirty carpets, dusty dashboards and exterior water spots from poor cleaning and have not said a word.
Today I went back because we paid $25 for a car wash and the car is still filthy. I complained, they said pollen doesn't come off. :/ They do not pre-spray or brush cars. Ms Tameka was unhelpful but Ms Shantera was disrespectful, smirking laughing and walking away while I was talking. Very rude. Inexcusable.
So I took the car down the street to Shell where for $6 LESS they quickly, cheerfully and politely cleaned my car so it sparkles! Yes, a gas station did a much better job than the so-called AutoSpa!!!