Greg Kenworth Master

Review of Key Food

Outside recycle bin is always full. Customers can'...

Outside recycle bin is always full. Customers can't return plastic bottles. Lazy employees don't even care. They were notified twice about the problem their response was "couple of minutes" Customer was waiting at least 20 minutes and went to the store one more time to Ask what's going on. Rude floor guy who goes by the name of Ricky was playing stupid saying to the Customer I just spoke with you. No! It was 20 minutes ago. Key Food management should educate their employees. When you're saying a "couple of minutes" it means 2 minutes (sometimes up to 5 minutes) Not 20 minutes! A few minutes means 2-5. Several minutes means more than > 5-10 minutes. Choose your words carefully next time and be Nice to customers who are paying the money. OK store but some employees should be retrained or fired. That's not the way you deal with customers. Hope you can learn from your mistakes.