Adrian Hocking

Review of Novotel London West

No hot water for shower, maintenance man said hote...

No hot water for shower, maintenance man said hotel busy so tanks probably empty. Poor for a four star hotel. No mention that we couldn't leave car parked once we checked out without paying more. Again for four star hotel corridors and rooms first impressions were a little tired and in need of freshening up. Staff were all polite and helpful on the positive side both at front desk and at breakfast