It has been a while since I have shopped Best Buy ...

It has been a while since I have shopped Best Buy as my past experiences were severely lacking. Today was completely different and I am optimistic they are transforming their customer experience to be more consumer focused. Zach did a great job answering our questions about laptops. We made a purchase at Best Buy after a very negative experience at Micro Center in MN. Keep up the positive trend Best Buy!