WOW! Internet is by far the worst internet service...

WOW! Internet is by far the worst internet service I have ever had. I moved about a year ago and bought a house. The people i bought the house from had WOW service also. When i had them come and connect my service they did not take the previous owners card information out of the system. When my first bill came they charge the previous owners and not me. The previous owners had the payment returned (completely understand I would have done the same). Since the payment was returned on my account I can no longer make any online payments, automatic payment, or payments over the phone. My account is now restricted from online payments until the year 2100. I do not feel comfortable sending a check to CO. and have it go missing and my bill not get paid. The one and only store that we have here in my area has been closed. I am now 2 months behind on my payments and have. Called customer service over a dozen times and no one can help me. When I tried to explain and cancel my service they told me i would be charged an early cancellation fee of $160. If i could give this service 0 or negative stars i definitely would. Horrible service!!!