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This place made my experience at Hamburg awful!! T...

This place made my experience at Hamburg awful!! The staff was not cooperative and unprofessional. We tell them what is wrong and they do not do anything about it or just say sorry but don't try to make things better. The rooms were dusty and HOT. NO AC! first floor rooms have "fake" windows so you get no airflow. Not enough fans for all the rooms. sometimes when we asked for a fan they said they ran out! we were 8 people in 1 room in the first floor! it was like a sauna.They do not clean the room they only take the trash. when we ask for our room to be cleaned it takes a long time for them to do so and its not even that well. The rule of not bringing food to your room is ridiculous! they just want you to buy from them.

To sum up, spend a little more and get you a hotel room!

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