Sheenagh Hulin

Review of Turnberry Spa

Not a wholly successful experience this time. Sea...

Not a wholly successful experience this time. Seated at table for Afternoon Tea 2.05pm...tea and coffee served at 2.35pm approx...sitting until 2.50pm before food was brought to table by which time beverages were cold. Was asked if anyone had any allergies etc for savoury fillings...but when I asked for egg filling was told they are all made up and can't be changed. Service was spasmodic to be polite despite asking what the hold up was, no explanation was forthcoming....but they will have a staff meeting at 9am tomorrow when our feedback to them will be addressed! Isn't that helpful? A birthday celebration and treat that was disappointing at best. Totally unsatisfactory. No discount on bill was offered. Turnberry Hotel please take notice.