Our electric water heater stopped working. Our loc...

Our electric water heater stopped working. Our local plumbing company refused to schedule a same day appointment even though they had just replaced our water heater elements three weeks prior. I had a contract with Service One so I called them to ask if they could have a plumber come out to fix our water heater on the same day. They sent someone late on a Friday night. He tried but didn't get it fixed. The next day, they sent an electrician who said it was not an electrical problem. Then, on the same day, the plumber came back again and discovered the problem was that the local plumber had not actually replaced both elements even though we were billed for the replacement of both elements. (To make it worse, I was shown 2 corroded elements by the local plumber who claimed they were taken out of my water heater... needless to say, we received a full refund of our charges from the local plumbing company.) I HIGHLY recommend Service One over everyone else. We will always call them first.