I share my experience from the online shop here be...

I share my experience from the online shop here because I have not found where else I could have placed it on Google!

After a return did not arrive (parcel never left post office, according to the tracking), Breuninger did not arrange for the repayment of almost 800 euros for weeks. One wanted to wait for the result of the DHL investigation order. The trader bears the transport risk - this is obviously unknown to the Breuningen employees. My guess is more of a work instruction!
Altogether 3 times I called this "Klitsche". In extreme cases it took a whopping 22 minutes of unbearable waiting loop until my call was answered. With one exception, rather mushy employees. The machine announcements are one of the most unbearable things I have ever endured. Incidentally, several items of clothing in my order were not shipped for the first time!
I can only warn against using this company's online shop. I could ******* that I had kept and paid for parts of the delivery.
Sad that I have to give a star at all!