Ronda Gray

Review of Raphael Hotel

The hotel is lovely and the staff at the hotel is ...

The hotel is lovely and the staff at the hotel is superb. Love the room...very comfortable. The restaurant located at the hotel, Chaz, has a jazz bar. There is jazz playing nightly. We ate at the restaurant the first night of our stay and listened to a wonderful singer. Tonight, we wanted to go back to listen, but the tables in the bar area were all taken. When we asked to sit at an open table next to the bar, the hostess would not allow it because she said it was a table for dinner guests. The entire restaurant was empty except for the bar area. We asked if we could sit there to have drinks and listen to the band, but she denied us the table, saving it for potential dinner guests. We ended up going to a another establishment at the Plaza and spending our money there, and denying their jazz band a tip. When we came back to the hotel, the dinner table was still empty. Not cool...Chaz!!!! I love the hotel...would stay here again...but will not waste my money at the restaurant Chaz. A huge disappointment as we love to listen to jazz, but this place is too small and poorly managed if you aren't allowing people to come in and sit at your tables.