We had a "independent inspection" carried out by o...

We had a "independent inspection" carried out by one of their "technician" and
his report doesn't appear to resemble anything that was agreed during the inspection. I feel very let down and disappointed by the experience. My settee is faulty in a number of places with a structural section snapped which is a fact not disputed meaning that the settee is faulty and not fit for purpose. I will pay for my own report and take Furniture Village to court if necessary. DO NOT ACCEPT A REPORT FROM THIS COMPANY. THEY ARE CLEARLY NOT INDEPENDENT AND THEY ARE CLEARLY NOT LOOKING OUT FOR THE CUSTOMER ON THE BASIS OF THE REVIEWS FROM MYSELF AND NUMEROUS OTHER PEOPLE.