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Paul Solis

3 years ago

This review is approx. 10 months after the fact. ...

This review is approx. 10 months after the fact. We felt compelled to write this review as we believe that Boise Hunter Homes (BHH) has not altered their sales/business practices. We intended to buy a newly built home w/BHH, but fortunately BHH defaulted on the purchase agreement. We were the 2nd buyers to sign up in the Timber Square subdivision. The entire process was arduous, beginning w/their sales rep, Natalie, who made the option selection process confusing and complicated, consistently laying down obstacles making achieving a home we wanted much more difficult, even though she said it was a custom build.



A 2nd issue was RE exterior paint color. We found the color far more green in tone than expected. BHH confirmed the color listed in the Spec Sheet was the same as what was on the house. However, it differed greatly from the BHH website listing which was more blue in tone. When we asked to have it painted to reflect the color on the website, we were informed we should not rely on any info on the website as the website designer posted incorrect info. When we mentioned that the 1st home built (next door) was painted a different color than on the website, they stated that house was accidentally painted a different color .

A 3rd issue involved carpet installation. The carpet was installed well before construction was complete, resulting in several carpet stains of dirt/mud tracked throughout the house by various subcontractors. The foreman, Gus, stated the carpet installer was scheduled to install carpet on a date certain. However, he had an opening the week before and simply decided on his own to install the carpet. It appears to us the carpet installer was never given a revised install date (as the construction was running about a month behind schedule) and, therefore, installed it on the original date.

RE the front porch columns, a lot of time had passed w/no corrective measures taken; we were growing increasingly concerned about the lack of progress. Finally, Justin, Dir. of Operations for BHH, offered us two choices: 1) Seller defaults; all monies returned to buyer due to BHH s unwillingness to correct their mistake RE front porch columns; or 2) Accept BHH s modified structure of the front porch columns. It was clear BHH was confident we would choose Option 2, inasmuch as we had invested many months of time, effort and money in waiting for the house to be built, and would have no other option but to accept the property as is . We chose Option 1 because we could not accept the significant alteration in design of the front porch columns and, fortunately, we were not in a position of desperation. We believe other buyers have not been as fortunate.

We hope this review can serve to help unsuspecting buyers of BHH-built homes who can fall prey to BHH s business practice in waiting until a homebuyer is in a bind (having sold a home; lease termination; purchased appliances, etc.) where the buyer feels they have no choice but to accept a home built NOT to their satisfaction. Buyer, be VERY careful w/Boise Hunter Homes and beware.

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