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Review of Lenawee County Community Menta...

It is horribly difficult for those in need to reac...

It is horribly difficult for those in need to reach out for help. Considering the stigmatisms associated with treatment from mundane depression to a general anxiety caused by living situations it's important that staff be welcoming to those that seek help.

After 20 min on the phone, I was sadly transferred without answers and when requesting specific details (Ex. Does your facility treat X disorder?) the operators instructed that only after a paid visit and evaluation for criteria acceptance could I then be considered for help. When asked again the specific, 'Does your facility treat X disorder?' they responded, "I assume that's part of behavioral." "Yes...it is, do you know if your faculty has any successful treatment of this disorder?" "You'd have to come in for a screening before hand...and"

I thanked them for their time and hung up.

I fear...Lenawee Community Mental Health Authority is too accustomed to dealing with the medical community and not with patients. They appear to be detached from reasonable questions with direct answers.

I had great hopes for a local service to help resolve these issues of mental health but instead I am again forced to seek out help in the more developed and personal areas of Ann Arbor and Toledo.

I am disappointed that any medical professionals and their support staff would be as cold and callous to a new patient as they were with me.

I hope my experience was the exception and that those who need help receive it in an order that is beneficial to them...and not the clinic.