Paul Jordan

Review of Solar innovations, inc.

I am a contractor in Salem Oregon. I have a client...

I am a contractor in Salem Oregon. I have a client that has ordered a greenhouse/solarium kit that is approximately 12 x 24 . They charge the client a premium price for this kit and have it shipped to Oregon. I think this kit had all the options you could ve possibly put inside this unit. Me and my crew and uncrated the kit which came in 5 large crates, and go on the field copy of drawings which contain 76 pages of architectural drawings. The installation instructions was a small pamphlet maybe maybe 20 pages with no sequence of events to install this unit. The installation instructions should ve been a book of 200 pages or more. Solar innovations has 4 installation videos of a kit that they built that is six years old. The product design that we received is different than the kit that they installed in the video. They mention in the video the kit took five men two days to install.Me and two other workers have been on this project for just over three weeks now, and the job is not done. We have had numerous conversations with Frank at solar innovations in an attempt to figure out the proper sequence of events. Frank was little to no help, and the customer service was poor. Frank left me and my crew frustrated because we did not get the answers we needed. We are waiting on parts that are wrong cancel renovations wants to charge the client $600 to ship them new parts.This kit also has some design flaws that should be addressed. We have 2-3 panel sliding glass doors with the rollers and the threshold. As you walk over the threshold dirt and debris comes off of the bottom of your shoes, and the wheels grind and that dirt and debris. Another potential design flaw I see is that they spec out caulking almost everywhere. If and when your caulking fails this unit will leak. If I could ve left no stars I would have due to the frustration of trying to install this kit with instructions that are not adequate to do the job. I would not recommend anybody does with solar innovations.