I am indeed fortunate as a first-time landlord, to...

I am indeed fortunate as a first-time landlord, to have engaged Serene Bah from PropNex, to handle the letting of my flat two months ago.

The letting exercise was quite swift and stress-free as Serene has demonstrated her knowledge right from the start, answering all my queries relating to the letting exercise.

Serene is very resourceful, she screens through all the enquiries and the shortlisted, prospective tenants who showed up at the viewings were fairly good match with my criteria. She does the due diligence of checking that the tenants are legit, as well as my eligibility to let, assuring all parties of an honest and open agreement.

Serene has the technical know-how of the real estate industry, as many agents do; but what makes her outstanding is her soft skills, in my opinion. She is friendly and accommodating, observant and persuasive, these positive qualities she uses them in giving me sound advice. I am most happy to have a pleasant experience working with Serene, and would strongly recommend anyone with real estate needs to engage her professional services.