I mean reading all these other reviews. I should ...

I mean reading all these other reviews. I should have known better. I am presently going through the same thing with them late fees for no reason. Especially from the 4 months shut down due to the pandemic. I have asked them to wave them since I wasn't working and they are still showing on my account, I been trying to process my car payment, it could never went through and they had the nerve to tell me that my account number was wrong when I been making payments from the same account since day one. Worse company ever. Refinance with a different company is a must!