Ordered a Smoke Shack yesterday and the burger was...

Ordered a Smoke Shack yesterday and the burger was cold as if it had been prepared an hour earlier. Unacceptable for a $10 burger. This Grand Central location gets very busy at lunchtime, and it seems they are trying to pull a fast one by making some burgers in advance without any regard for the quality of food they are ultimately serving the customer.

Pro Tip: Don't order a burger off the menu, but rather customize it in some way so that they're forced to make it fresh.