Bloomon flowergram Valentine's edition ordered to ...

Bloomon flowergram Valentine's edition ordered to be sent on 13/2. The Flowergram was still not sent on 18/2. Called Bloomon, package was prepared the same day, nothing was said about package content. Received the Flowergram on 19/2 but received the winter edition, which I did not want. Again emailed to Bloomon, they pay back half. Had they let me know in advance, I didn't want to receive the Flowergram anymore and just got a full refund. Absolutely dissatisfied with this service!