Jessica Detlor

Review of Billion Auto Group

This is our first time ever buying from a dealersh...

This is our first time ever buying from a dealership. We've always bought privately and have never had problems but we thought it would be safer buying from a dealership and were looking for something bigger and safer since we just had a second child. Within a few weeks of buying the car (and only about 150 miles put on it driving to work) the car fell apart..I was driving it less than a mile away from our home when it started making horrible noises and started stalling. Turns out it needed about $2,200 in repairs. They've agreed to help with the repairs but our car is still costing over 1k above our budget now. With all the dealership fees/extra costs I guess we thought they would back up their vehicle for at least 30 days? It's just so much money we're having to spend so soon after already spending so much on the car :( the engine could have fallen apart on the next person that would have test drove it at the dealership so i guess we just have reeeally bad luck. And now even though its at the mechanic it just makes me nervous driving with our kids after what just happened.