M

Milton Coffey

4 years ago

This place was horrible. I had to go in on a Sunda...

This place was horrible. I had to go in on a Sunday (last November) bc I had dizziness and uncontrollable cough, like I had the flu. Vikas Patel was the MD. They weren't able to diagnose flu symptoms bc they never tested for it (by swabbing out my sinuses which is the correct test for flu). They just discharged me w/diagnosis of a "bad cold". Next day, when I was examined at the Navy base, I was properly diagnosed with Influenza-A. While at Vista, they left me alone on the bed for hours. I had to call out to get staff's help (they didn't provide a call button); they made me feel like I was a burden. What's more, the intake clerk at Vista didn't annotate my health insurance info correctly, so rather than Tricare getting the bill, I got a bill for $1858. Next time I get sick, I definitely will avoid this place. Shoddy work and inept staff.

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