Jo Ker

Review of Van der Valk Hotel Volendam

Best price guarantee is incorrect and a lie.

Best price guarantee is incorrect and a lie.
I paid 233 in advance. In the hotel on the day of arrival this room costs 203, - . The difference was not refunded. At least one could have met us with a voucher. Unfortunately, nothing to be done, said the ladies at reception. Very disappointing.
Otherwise the hotel is very nice.