BUYER BEWARE! Worst experience ever purchasing a v...

BUYER BEWARE! Worst experience ever purchasing a vehicle! Have purchased lots of vehicles & 4th MB. This is a HUGH MB dealer, 1st time there, and I was expecting 1st class service (like Ive receieved for the last 12 yrs from every other MB dealer). Besides getting the car I wanted I am so disappointed with the deal and service! Everyone from the salesman, finance manager to the GM are slimeballs, liars and frauds! Besides the fact there was no negotiation possible, just a whole bunch of BS and number fudging (like we were stipid). Ultimately we were lied to and charged $895 for an optional service (Surface Protection- Finishing Touch & Key replacement). We thought these were complementary service being offered, at least thats what the finance manager told us (oh and we possibly were charged for something that was already done b4 we looked at this car). Come to find out this charge was added to our finance bill. Since the car came with a warranty, we declined all of the extras they offer when we sat down to sign, or so we thought. When we realized we were charged we tried to resolve it. They asked what we wanted them to do and we asked them remove the charge but they refused, lied and BS'd us some more and only offered for us to return the car, 120 miles away. I will be filing a complaint with CA Consumer Affairs and they can decide if this was legal or not. Im sure were not the 1st or only ones this has happened to. GM-Ray, and owner? Simon & finance said they include this "optional service" on ALL vehicles they sale. Wonder if they are disclosing this each time or are they being deceptive like they were to us? Oh and the 1 star was for the awsome beautiful car we got, so far anyways. In hind site we would have kept looking instead of doing buisness with Keyes!!!