As a recently dissatisfied customer I would like t...

As a recently dissatisfied customer I would like to take a moment to voice my opinion on this page. I purchased an oil pan gasket for a 1998 Saab 900 2.3 non-turbo from RockAuto based on the part match in their drop down list. I then brought this part to my mechanic. He discovered this was the wrong part for my vehicle and had to source one for me locally. My mechanic explained that my 1998 saab 900 non turbo receives the same gasket as the 1998 saab 900 turbo version. I called RockAuto and gave them this feedback. I requested that they update their drop down menu for future customers to have the option to choose between these two different gaskets and provide me a full refund. RockAuto refunded my product cost which was approximately $15. But will not refund me the shipping cost which was approximately another $15. Having been a proud customer for nearly a decade I am extremely disappointed in this treatment! RockAuto foolishly threw away the opportunity to improve a negative situation by rectifying an internal error and making me a more loyal customer by refunding me the full amount for my troubles. Buyer beware!