Luc Mora

Review of Grupo HPA Saúde

Bad experience today in this hospital where I had ...

Bad experience today in this hospital where I had an appointment to scan at 2:20 p.m.
When I make an appointment, I am asked to come 30 minutes before. J. therefore arrives around 1:45 p.m.
Cause Covid, I m waiting outside. Other people are also waiting by more than 30 degrees.
I sound like everyone before me. No one's coming . A lady tries to enter. We send it back to the outside.
After about twenty minutes a person finally arrives to take care of us.
J. finally arrives in the scanner network and for an appointment at 2.30 p.m., I pass two hours late. Knowing that I had to be fasting for 6 hours. I hadn't been able to take a drop of water since 8 a.m.
After worrying twice at the reception I am told that I am in a hospital and that there are emergencies.
Well, if we are in a hospital, how can we leave patients outside in strong heat, some being fasted before their exams while the staff are quietly walking around inside with air conditioning and their coffee.
And when they go back to work they make you wait two hours. Shameful...
Exam finished I settle and there I am told that I have to come back 9 days later to be able to obtain the report..Many Much progress to be made ......