After receiving some much needed personal assistan...

After receiving some much needed personal assistance, SARAHI from Dallas Pkwy office really knows her stuff. She is an experienced professional with superior customer service skills. By the way, her name is pronounced Sah-rah-ee. Thank you for calling me back. However, yup cancel your policy is like pulling teeth. I made a request to cancel, and they finally honored it AFTER my down payment money was used up. 2 months. Customer service stinks unless you have an agent in town