We checked into the Sutton Place Hotel on May 5 fo...

We checked into the Sutton Place Hotel on May 5 for 3 nights with 2 suites reserved as we were in Vancouver for medical treatment. I was bitten on my shoulder and bites appear to be that of bed bugs. Hotel staff advised no bugs found and the cause is likely from detergent used for linens. My pajamas cover my shoulders so linens did not touch my skin. We have stayed at this property many times with no problems with linens. Something in this bed left bites on my shoulder, this is an area that bed bugs tend to bite. The hotel staff have been patronizing, condescending and unapologetic. They accept no responsibility. Quite unnerving. Suggest guests be careful or stay somewhere else. Rooms, carpet and bathrooms are old and in desperate need for renovation, showers are a disgrace
Will not return.