Hopeless. Hopeless. Hopeless. Where do I start? ...

Hopeless. Hopeless. Hopeless. Where do I start? What is the selection criteria for getting a job here? It seems like just being warm and vertical is enough (as opposed to cold and horizontal). No training or hospitality knowledge needed in a restaurant that attempts to trade in the upper league. The wait staff were totally clueless. I felt like I was back in Lane Cove.

Sure the location and decor are fantastic, but that s about it. It is let down by staff who are inattentive, unknowledgeable and obviously untrained. Just embarrassing for everyone.

We only had drinks and oysters, and after looking at the food served at the adjacent tables, wisely did not stay for a full lunch. The crumbed pork and chicken salad looked like the fare they serve in an RSL in Parramatta. And to think the customers had to mortgage their houses just to pay for the entrees here. Hahaha

If you are looking for top service from waiters who are on the ball, excellent food and a magical experience, save your money and go to the Public Dining Room, also in Balmoral. It s just a few hundred meters away.