A. TeBeest

Review of The Van Horn Automotive Group

I purchased a used Equinox from them about 6 month...

I purchased a used Equinox from them about 6 months ago. In March, I had engine trouble and footed the bill at $1500. Now in May, I experienced similar issues. When I brought it to an independent dealer, they told me I needed a new engine. Brought it back to Van Horn and they are telling me the same thing. New engine. When I questioned why something like this was not caught when the car was on their lot, manager Jerry said "I'm not insinuating anything, but this is an ongoing issue." I did not even drive the car more than 5k miles, which tells me that this big of an issue would have been visible before I made the purchase. They are only offering to knock $1000 off the cost of the engine. They do not back their work, and they will not back you if you make a purchase at Van Horn. Do not trust them.