Well, last week i had an appointment, when i went...

Well, last week i had an appointment, when i went to the room to wait for my Dr, Patel. She took more that three hours to cone in and see me. She could come in and tell me that she's will be coming soon. I become impatient thinking i got forgotten. I left the room to look if can find a staff to help me find my doctor, the staff a CNA knocked a door just next to my room and here two of the doctors came to attend to me. I wondered, if they were doing something on duty, would they have came immediately with so many apologies to give. I was so angry. When they saw me they told me to go to the lab for blood test. But unfortunately the lab was closed by that time. It wasn't my fault, was in time for my appointment but the doctor delayed for more than three hours. The worst that happened is after the doctor went out and came in with the doctor superviser on duty, she gave me a very scary look straight to my face, the other two doctors standing by looking at me, the impression was so shocking i thought something wrong is happening to me and they want to break the bad news. Her approach was very unprofessional to a client. She said. "Now that your blood glucose has not been well controlled,,,,,,"i didn't let her finish her statement, i asked her, based on what?
I have really worked hard to drop my blood glucose as a diabetic. I was diagnosed diabetic two yesrs ago, I started with insulin three times a day, after 6 weeks it dropped very fast to normal, when i started insulin it was A1C of 17 and over 500 on meter. The meter couldn't read it, was reading high.
After 6 weeks with exercise and diet it dropped to A1C of 7.3. I dropped weight from 200 to 168. And here comes a doctor supervisor telling me thatits not all controlled, and she didn't have any test blood done since January of this year. Dr Patel had told me congrats, i had lost 2 pounds, i knew from another source that my A1C has dropped to 6.5. So i couldn't stand it the dr supervisor telling me that i have not controlled my blood glucose, she didn't had any base to judge me like that. They tried to increase my drug intake without the right information to do that. I was angry and now are. Am the first doctor for my body, its working great for me with Metformin, exercise and diet.
Another disappointed, the customer service number is not working right now, i have tried several times, different numbers, leading to voicemail, unfortunately voice mail box is full.
We need help.