Mama Bear

Review of VA Maryland Health Care System

The medical records office is a disgrace to our ve...

The medical records office is a disgrace to our veterans and our entire country and their families. They are lazy and should be fired immediately. My husband and I tried calling their office for a month. Leaving countless messages with no one returning our call. After calling a nurse who I believe helped connect us to someone working there she was extremely rude to my husband. Here we are almost a month out from that call and he still has not received his va medical records...mind you he only went about 2 times to the doctor so it shouldn't take them long. Its the last piece of info we need for my husband to submit his waiver to reenlist. Honestly, it makes me want to cry that they just dont care. I will be making an official complaint to the inspector general about the baltimore va medical records. God bless.