0/5 if possible. We made an appointment for 1/7 bu...

0/5 if possible. We made an appointment for 1/7 but they didn t have us down for the appointment so then my grandmother and I scheduled one for 1/20 at 10 am. On the phone we were told the service would take 2 hours. Once we arrived to the dealer the man was very rude and told us we would have to stay all day because the walk ins apparently take precedent over appointments. After letting him know we can t do that, my grandma has night blindness and we drove an hour to get there, he only got worse. He and his workers also weren t wearing their masks.