Wish I could give 0 stars. I'm devastated. They li...

Wish I could give 0 stars. I'm devastated. They literally threw my wedding video in the trash. I ordered and sent two videos. I received one video. When I called to find out where my wedding video was they said I ordered two but sent one. Without care they opened the box I sent and took the larger of the videos. The wedding video was smaller. They never called the day they received my video to say, you ordered two but we only found one. Or checked the box more thoroughly knowing I ordered two videos. By the time I received one of the two videos I ordered, my wedding video was long gone in a dump somewhere. I don't know how a company that does something so important could be so careless.