Jason Williams

Review of FarmLinks

The facilities they have are first class. We staye...

The facilities they have are first class. We stayed in the cabins for an event and ate multiple times at the restaurant. The food is really good and so is the service at the restaurant. Where this place misses the 5 star mark is overall customer service at the corporate level. They didn't answer the phones and seem to lack experience and training when it comes to check in and greeting. Telling me the room is "down the hill" and then acting flustered when paperwork was missing, blaming it on the person who was working before they got there is not something I would expect at a place this nice. When the staff mirrors the facilities it will be an elite venue.