Kc Engineer

Review of Mazuma Credit Union

I closed my safe deposit box and after I empty the...

I closed my safe deposit box and after I empty the box I was told I could not turn my keys in to the person who lets you into the vault. I had to wait 45 minutes to see the representative who could accept the keys. She apologized for the long wait which was due to shortage of staff.It only took a minute or two for her to accept the keys. I saw so many employees walk by while I waited; I wondered why only one person could do the task. Time hangs longer when you feel unappreciated as a customer.