Nathan Bowser

Review of A-1 Lock & Safe Service, Inc

One of the worst customer services I've encountere...

One of the worst customer services I've encountered. I live just blocks away and was happy to support local business. I needed a new key after my key broke. But the first key they made me a key that wasn't even the right key number, needless to say it wouldn't fit. I wanted them to make me s new one but they wanted to charge a overpriced cutting fee after the first set was there mistake. I left to find a new place feeling more frustrated than I felt when my key first broke. Went right down the road to Carlsbad village lock and key. Best customer service ever! Could not be more pleased with there help.