Zhaohui Ow

Review of Amara Sanctuary Sentosa

Was there for a birthday staycation and the overal...

Was there for a birthday staycation and the overall experience was nice. The design of the suite was pretty well thought out and the location was central enough to access the attractions of Sentosa pretty quickly on foot. The staff were also attentive and room service was prompt.

However, the reception did not inform us that the cable tv in the rooms were unavailable due to ongoing contractual negotiations with the cable company and this led to a night of boredom as it was designated as a football guys get-together. Disappointing as it should have been highlighted during the check in as we only found out 15 minutes before the match. A waste of the tidbits, beer and jerseys we had all prepared for the big match.

Would like the staff to inform the guests checking in of some of the small details, however minute during check in so that they may be informed and make other plans. IMHO at least.

Have a good day and stay ahead.