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Phylicia Castaneda

3 years ago

My husband finally got us an appointment last Octo...

My husband finally got us an appointment last October 2016. They agreed to pay the electric 387.45. Months go by never paid finally tep said enough. Finally we got a hold of the Supervisor they did another promise to pay more months go by Tep by this time was fed up. We had to pay each month on time because of the past due balance. We couldn't get extensions because of the past due balance. So now it's December 2017 still not paid. Finally January 2, paid. But paid 207.45! So now on top of our bill of 256.00 we are responsible for another 179.00! So basically puts us back where we need help again! I appreciate them helping people its amazing what they do. But it's so stressfuldealing with them.

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