T

T

3 years ago

I want to give a huge shout out to Eric, at Cresce...

I want to give a huge shout out to Eric, at Crescent Lumber Company, for managing my million questions. The customer service from Crescent to Mathews Brothers Company is by far the best I've ever seen. Today our windows were delivered with care. Upon arrival, I observed that 3 windows for the sun room had been sent with nail flanges. A quick call to Eric and he said I'm on it. Within minutes I received a call from Jordan, at Mathew Brothers, and then another call shortly after from another representative asking me if their tech could come make the necessary changes today. At this point I hadn't even made it to work and the issue was resolved. Mind blowing customer service. I strongly recommend buying your products locally.

Comments:

No comments