I was having one of the worst days of my life...an...

I was having one of the worst days of my life...and to make it worse, I was a hundred miles from home and got a nail in my tire. I took my car to Valley Lexus to get it fixed. Of course it couldn t be fixed and of course a new tire was going to cost a ton. (My business at this moment just took a terrible downturn...and this was not the best time for this to be happening)....and of course it wasn t in stock. I was on the verge of tears. My service rep came over to me a few minutes later and then told me that since I has just recently purchased my car that Valley Lexus was going to take care of the entire replacement. All I could do was sit there...tears streaming down my face...tears of gratitude. I work with car dealers every day. I own an ad agency that specializes in car dealerships. They don t do what Valley Lexus has just done. And I do not know them...have never met them before or have worked with them. I did not buy my car there. They are the classiest bunch of people I have ever met, and I can tell you this...I will drive that 100 miles for every service appointment from now on....and I will buy every future car from them. Because that one act of class and kindness has made a loyal customer out of me. Thank you so much Valley Lexus. You are one truly class act! Melanie Luken