There s a reasons why 4 stars only..

There s a reasons why 4 stars only..
Don t get me wrong, everything was amazing and nice, but.. the jacuzzi in my room wasn t working, the jacuzzi downstairs also wasn t working, the security at the gate need to be a little more professional, also not to many activities available yet.. so there s a tennis court, but no tennis request lol also there s a night club, but it s not working now, so is the casino is not working now. I ve been told they have been closed for 8months and now they are trying to make this place alive again, I wish I knew that most of the things will be under renovation or closed because of COVID.. besides all that, this is dope and super chill place to stay. I think if it wasn t for COVID everything would be on point. As far as customer service I like it very much, but everyone expects a tip from you. They will be super duper nice, and you just gotta give a tip so I suggest you bring a lot of singles dollar bills.. don t change dollars for Dominicans pesos you will be loosing.. there s only one spot to exchange money and that s la casa Blanca . Don t do it at the airport and don t do it at the hotels or market places.. for that just bring small bills with you, like singles, 5s and 10s that s it!! Other than that I highly recommend this resort!!! Major tip advice!!! If you gonna rent a car, please try to get a car with tinted windows.. trust me, you don t want a regular windows in your rented car..