Michelle R

Review of Charlton Resorts, Banff

I love this hotel so much! This is the second time...

I love this hotel so much! This is the second time we stay here. We always choose the loft room. It's so cozy and makes you feel like you're in a cabin. I love all of the wood features. The furniture is in great shape and the bathroom has been updated. The only wear that we noticed are the carpets in our room. It's unique in the way that the halls are outside on catwalks. It's a tad cold in the winter but who cares? The staff are great (especially the janitorial staff). The pool and hot tub aren't huge but it's never crazy busy and it's really quite nice with big windows and stone and cedar walls. I do really love it here, it's been so quiet and wonderful. It's not the Fairmont but it really feels like home in other ways. I would recommend it anytime.