Maryann Thompson

Review of Rainforest Cafe, Galveston

If I could give this restaurant a zero, I would.

If I could give this restaurant a zero, I would.

We had family visiting from overseas, and were excited to share the Rainforest Cafe experience with them and our children to celebrate my daughter s birthday. Though the wait was an hour+, we understood that it comes with the territory. However, once we sat down everything continued to go downhill.

Our waitress was kind and very apologetic about the entire experience, and because of the lengthy wait, we ordered immediately. The food not only took another hour (appetizers, mind you), but they were almost inedible. The starter trio felt like it had been sitting out for a while before arrival. Artichoke dip was cold and not melted, the mozzarella sticks were soggy and not melted, etc. Our chicken and shrimp entree ($23) was inedible because the chicken was seized and the shrimp was rubbery. The rice was over cooked to the point of mashed potato consistency. Our guests tilapia entree was mushy and felt raw or like it had been defrosted incorrectly. The fish and chips was soggy inside halfway cooked and improperly defrosted.

It took over two hours to be given food that was completely inedible.

I could go on. Needless to say, we were disappointed and embarrassed for our guests and left hungry and paying (though slightly discounted... but still over $100) for a meal we couldn t eat.

Do better, Rainforest Cafe Galveston.