J

Jay Ditch

4 years ago

Their technicians are untrustworthy and the manage...

Their technicians are untrustworthy and the managements stands behind the technicians wrong doings, I took an 05 mustang here to have a safety inspection done, it passed the inspection I was really surprised, and I ask the teah again it passed it really passed, I was like wow ok, less than s week later a tie rod broke so I replaced it and decided to check the other side, it to was about to come apart, I called Larry Hills about the matter and I was brushed off as Mr hillis said I must have hit a pot hole and that he has the best technicians and they could never make a mistake like that. If one of my family members would have been driving on the highway when it broke it would have been really bad and Mr hillis mentioned no concerns, all he did was defend his tech, my guess is the tech saw a nice car what could possibly be wrong with it nothing so he just stuck a sticker on it or it wasn't a Dodge so he just didn't bother actually inspecting it. And I tried many times to contact Mr hillis and he and his manager refussef to contact me. Don't trust them to work on your vehicles they are not reliable dependable dealership, and definitely never let them preform a safety inspection. It could cost you your life, or a loved ones life, don't trust this dealership.

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