J

Jon Rich

3 years ago

I had a wonderful experience with the service cent...

I had a wonderful experience with the service center at Larry Miller Dodge. Upon my arrival I was greeted and had my paperwork started immediately. Carlos did a great job letting me know the expected timeframe for them to deduce the problem that was present and make any necessary repairs. Although I did not stick around and wait for the service to be completed, Carlos called me as soon as the repair was complete so that I could come and pick up my vehicle. Great customer service coupled with a great performance on the part of the service technicians made my overall experience exceed the expectations I would normally have for a service center at a dealership!!!

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